Paradigms And Paradigm Shifts That Affect Your Organization
Paradigms and paradigm shifts are crucial for business growth. Here are the paradigms and paradigm shifts you should be focusing on.
Hi Trish Davies here and the topic for today is paradigms and paradigm shifts.
Organizations face constant challenges. New technologies emerge, competitors adapt, and new market demands force companies to make major changes to their business models.
In response, many organizations undergo a process known as a paradigm shift, or a fundamental change in the way they look at things.
A paradigm is a set of assumptions and beliefs that explains something and helps us understand it better. A shift is when one understanding of things replaces another, usually due to some sort of stressor that forces the organization to re-evaluate its strategies.
This article will help you understand what paradigm shifts are, how they affect your organization, and why you should care about them.
Paradigms And Paradigm Shifts – The Importance Of Paradigm Shifts
Organizations must constantly adapt to shifting paradigms as new technologies, customers, competitors, and market demands appear. Successful companies understand this and make the necessary changes to remain competitive.
Paradigm shifts tend to happen in waves, and there are several new ones that are currently in motion right now. Understanding each one, especially your organization’s responses to them, can give you an advantage in your industry.
Organizational Culture Shifts
Organizational culture refers to the values, beliefs, and behaviours that are specific to your company. The term has been in use since the early 20th century, but it didn’t gain popularity until the 1980s.
Paradigms change when new technologies arise, so it’s only natural that organizational culture shifts occur along with them. The first major organizational culture shift happened with the advent of the internet.
Before the 90s, internet usage was limited to scientists and the government. However once it became commercially available to average citizens, the internet allowed for instant communication.
This completely transformed the way businesses operated, and it created an entirely new organizational culture.
Electronic Platform Paradigm Shifts
Now that nearly everyone has internet access, electronic platforms are the primary method of communication. Services like blogs, podcasts, and video series are gaining popularity, and social media platforms such as Twitter, Facebook, and Instagram have become essential tools for businesses.
Electronic platforms have created a shift in organizational culture by allowing organizations to communicate more frequently and directly with their customers.
They’ve also created entirely new kinds of communication, such as podcasts and live-streaming video.
HR Technology Paradigm Shifts
Human resources technology, or HR technology, has existed since the 1960s, but it has undergone a shift since the advent of the internet.
This has changed organizational culture by increasing the amount of information that’s available to every employee in an organization, regardless of their job function.
HR technology lets employees access internal company documents, benefits information, salaries, performance reviews, and more. This has increased their productivity but also made their jobs more challenging.
Employees want more transparency in the workplace and expect to have access to the same information their superiors do. This has forced HR departments to adopt new technologies such as artificial intelligence systems, sophisticated analytics, and automated decision-making algorithms.
Customer Experience Paradigm Shifts
The rise of internet culture, social media, and the availability of 24/7 customer service has caused customers to demand more from organizations. Now, every interaction is an opportunity for organizations to demonstrate their competence and win over new customers.
The new customer experience paradigm is causing organizations to shift their entire strategies towards providing more personalized, consistent, and convenient customer service.
This has created a major shift in organizational culture by increasing the amount of effort and resources companies put into improving the customer experience.
Robotics & Automation Paradigm Shifts
The advent of artificial intelligence, machine learning, and automation technologies has forced companies to re-evaluate how they go about business. This has created a shift in organizational culture by challenging companies to find new ways to perform essential tasks without employees.
Some businesses are restructuring themselves around the concept of Orchestration. This is a business process that uses automation and orchestration software to eliminate the need for humans to perform basic tasks.
This shift in organizational culture has caused companies to look at their entire business processes and question whether they can be automated.
Trish Davies
Trish Davies International
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